Refer to the section “ Run the Hardware and Devices troubleshooter”Ĭheck if that fixes the issue. Refer to the link to run the hardware and device troubleshooter: If yes, proceed to the troubleshooting methods: Refer to the link to check if this is the version of touchpad driver that is installed on the computer at the moment: It might also happen due to conflict from other application running at the background. This issue might occur due to incompatible driver for the touchpad installed on the laptop. (ps - I'm no computer techie, so any help needs to be really simple and detailed instructions!) Love this little machine, but this is a major annoyance. In the top left corner of the touchpad" and none of these things have made the least bit of difference. my touchpad isn't completely frozen, not a fcn key issue, I disabled the "enhance pointer precision" and that didn't make a difference, I've tried the "firm three finger tap" and the "click firmly once or twice I should also mention that I have been to the HP site and downloaded the most recent driver (it was 17.something). To confirm - moving the pointer, tapping, double-tapping, left click and right click all continue to work.
but these things take time and are reducing my productivity.
Putting it to sleep and awakening after a couple of minutes sometimes works sometimes not. No other key presses or activities seem to setįixes tried: sometimes just using touchscreen or tapping touchscreen brings back the scrolling function sometimes not. Sometimes it stops working after computer awakened from sleep, sometimes in the middle of scrolling down a page. Seemed better for the rest of that day, then the next day scrolling randomly stopped again. So, have it set just for regular scrolling (vertical along right side, horizontal along bottom). I'm more than happy with an "old-fashioned" touchpad (as long as it works) and don't need two-fingers scrolls and Eventually shut off the multi-gesture - which is fine. Found place to modify settings and tried everyĬombination and permutation of the settings that I could conceive of to stop problem. I thot is was due to multi-gesture since I hadn't had a computer with that functionality before.
I let them do the update.įrom day 1, touchpad seemed "sketchy" - I could move the pointer but scrolling would not work all the time. Purchased this new hybrid laptop a week ago, pre-installed w/ Windows 8 and vendor offered free upgrade to 8.1.
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